To whom should all alleged violations involving mistreatment, neglect, or abuse be reported?

Reporting all alleged violations involving mistreatment, neglect, or abuse to the administrator is crucial because the administrator is typically responsible for overseeing the operations of the facility and ensuring the well-being of residents. They have the authority to conduct investigations, implement corrective actions, and ensure compliance with relevant laws and regulations. In many legal frameworks, including those related to healthcare and resident care facilities, administrators are designated as the primary point of contact for handling serious allegations and ensuring that appropriate measures are taken to address them.

While a staff supervisor might be informed about issues within their immediate team, they may not have the organizational authority required to handle such allegations comprehensively. Reporting to a resident's family does not initiate formal investigations or address the systemic issues behind the allegations. Similarly, while legal counsel may be involved after an allegation has been reported and requires legal guidance, they are not typically the first point of contact for reporting incidents of mistreatment or abuse within a facility. Therefore, the administrator serves as the appropriate and effective channel for such serious reports, ensuring that they are handled professionally and in alignment with institutional policies.